Right Way Credit Union
41 High Street, Paisley
COVID-19 Member Information
Monday 06th Apr, 2020
We know this is a worrying time for everyone, so we just wanted to let our members know that your money is safe with RWCU, we are a robust Credit Union and we are also part of the Financial Services Compensation scheme.
Your savings are covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.
For more information, please visit the Financial Services Compensation Scheme website by clicking here.
Wednesday 01st Apr, 2020
At Right Way Credit Union, we pride ourselves on putting our members needs at the core of our business.
During this worrying time of uncertainty surrounding COVID-19 we want our members to know that your local credit union is on hand to help and support you in whatever way we can.
We understand that in these unprecedented times that many of our members will be facing financial hardship. We would ask that if you are struggling to make upcoming loan repayments due to a reduction of income, that you contact us immediately so we can help find a solution.
If you can continue to make loan payments, please do as we also have staff and a business to maintain.
By working together, we can survive this!
You can call us on 0141 889 7442, you can send us an email to firstname.lastname@example.org and you can contact us via secure messaging on our Mobile App where we can discuss possible flexible payment arrangements regarding your loan for the coming months.
Click the links below to download our App -
Monday 23rd Mar, 2020
At Right Way Credit Union, we take the health and wellbeing of our membership seriously.
In light of the increase in cases on COVID-19, we have taken the difficult decision to close our branches to visiting members as of 4pm on Monday 23rd March 2020.
This is not only to protect our members but also to protect our staff and ensure they are still able to serve our members safely and without risk of exposure. We will miss chatting to our members face to face, but we all must be sensible and make the right choices.
We will still be working every day to serve our membership – just from a safe distance until we can safely resume normal services.
You can access your account from the safety of your home by downloading our App in the App store/Google Play by searching for ‘Right Way Credit Union’ or by logging online at www.rwcu.co.uk or by calling our offices on 0141 889 7442.
We endeavour to respond to all members as quickly as possible but please be patient during these challenging times.
Please rest assured your money is safe in the credit union.
Please STAY HOME and STAY SAFE.
Together we can get through this difficult time.
Wednesday 18th Mar, 2020
As the coronavirus is becoming more widespread and causing concern and panic to a lot of our members, we want our members to be assured first and foremost that your money is safe in the credit union and although we may have to close to the public or reduce opening hours of branches, we will be working hard to ensure this has minimal impact to our members and services.
We would urge our members to register for online access. You can register for online access by clicking here or you can download our App from the App Store and Google Play by searching for ‘Right Way Credit Union’.
You will have access to your money, can view your account, withdraw and deposit into your accounts from the comfort and safety of your own home.
You are also able to send us messages online or should you wish to speak to us you can call us on 0141 889 7442.
In addition to this if you have been financially affected during this time, let us know. We are here to listen and to help find a solution for you.
Please also remember, our phone lines are extremely busy at this time and our staff are working as quickly as they can to respond to each and every member but we would ask for your patience and again request that you register for online services.
We are following the guidance from the UK and Scottish Government and NHS Scotland; we want to assure you that we have contingencies in place for you to access your accounts in all eventualities.
We would also ask our members to be sensible and NOT come into the office where possible, particularly if you have any symptoms or have been recommended to self-isolate. Everyone has a responsibility to keep themselves and others safe and we want to minimise the risk to our staff, so they are well enough to continue to serve.
For COVID-19 updates please follow us on social media.